Provide exceptional support for your customers with live chat.
Your support team are flat out or it is after hours, and customers are waiting for help - No problem! With our AI-powered chatbot, your customers will receive instant answers to their questions 24/7.
Train your chatbot to provide immediate and effective answers to your customer's frequently asked questions.
If the question is too random, the chatbot can pass it over to a team member.
Knowing who you're chatting with helps to provide far more effective customer support. Bleeper gives you insight into the incoming chats, such as their location and company information. Plus, your chats can be synced with your CRM, so next time they get in touch you can view the chat history. Now your customers won't need to repeat their queries, time and again.
Prepare for some pretty satisfied customers!
Customers are still customers even when they are not visiting your website.
By monitoring your social media channels as well, you can provide a much more comprehensive level of support.
This is now easier than ever, thanks to our Multi-Channel Team Inbox - you can converse with your customers
on their social channels and your website, all from a single dashboard.
Chat with customers
via multiple channels
24/7 support chatbots
Support customers even when you're sleeping
Communicate with team via Bleeper
Key information on who you are chatting with
Chat on the go, via our IOS and Android apps
Store answers to frequently asked questions
Sync data between live chat and Salesforce